
By Nail Tech Success Team
Every nail tech has seen it. Someone nearby advertises a full gel set for £18. A new tech undercuts everyone to build their clientele. A franchise salon charges what feels impossibly low.
And then you wonder: should I lower my prices?
Here's the honest answer: no, probably not. And here's why.
When a client pays for a nail appointment, they're not just paying for polish. They're paying for:
Low-cost competitors often sacrifice one or more of these. The nails might look fine in the salon and chip within days. The hygiene standards might be questionable. The experience might feel rushed.
You are not competing on price. You are competing on value.
Market rates are a reference point, not a formula. Someone else's price is based on their costs, their skill level, and their target client. Yours might be legitimately higher — or there might be room to grow.
Overapplication is one of the biggest hidden costs in nail services. If you're applying three times as much gel as needed, your cost per service is higher than the "correct" application. Use a product cost calculator to get accurate numbers.
Product prices go up. Room rates go up. Insurance renews. If you haven't reviewed your pricing in 12–18 months, you're almost certainly earning less in real terms than you were before.
There's a well-known principle: you can have two of these three — fast, cheap, or high quality. Not all three.
As a skilled nail tech, you should be positioning yourself in the quality + appropriate speed quadrant, with pricing that reflects it. Not the cheapest, but demonstrably worth more.
For each service:
This gives you a floor price — the minimum you need to charge to not lose money. Your actual price should usually be above this, reflecting your reputation, experience, and client demand.
Higher prices don't just mean more income per appointment. They also:
A well-priced service communicates: I know what I'm worth.
Open your services list in the Nail Tech Success Planner and look at each one. When did you last change those prices? What has changed in your costs since then? Are there services where the margin is uncomfortably thin?
Small, incremental price increases are easier to absorb than large ones after years of undercharging. Start now.